Sales: (727) 216-6338

Frequently Asked Questions

What database can I use with SDS4

SDS4 Distribution Software has been tested with and is compatible with the following:

  • SQL Express 2008R2-2014 32/64bit
  • MS SQL 2008R2-2017 32bit
  • MS SQL 2008R2-2017 64bit (recommended)

Selections above include all Developer Standard and Enterprise Versions

* Note: In extreme cases SDS4 will still run on MS SQL 2005 with *reduced functionality.
* Reduced functionality includes usage of automatic db repair tool and db updater when using SQL2005
* Database storage limitations are governed by Express Versions. Full versions have unlimited storage

How much data can I store in SDS4

Depending on what database you use with SDS4 you can store the following… MS SQL EXPRESS 2008-2016 – 10Gb MS SQL 2008R2-2016 – Unlimited
 How many users can I have on SDS4
You may purchase licensing for SDS from 1 to unlimited users. Please contact us for a custom licensing plan that will meet your companies needs.
 Are there securities to keep employee’s out of area’s I don’t want them in
Yes. You may assign/revoke access, viewing and editing rights to all areas in SDS4 Distribution Software  including:
  • Companies
  • Contacts
  • Inventory
  • Sales Orders
  • Purchase Orders
  • Quotes
  • Invoicing
  • Receiving Areas
  • Accounting
  • Reports Data
  • Import/Export areas and many more.

Does it cost me to upgrade or update

SDS4 updates are FREE for 1 year after your purchase regardless of how many updates or features we add during that period. Continued updates and support are included in your yearly license and maintenance renewal You can easily update your SDS4 Distribution Software from the help menu by clicking check for updates and completing the web update wizard. (click next, next, finish)
 
If you are currently a SDS2 user and would like to upgrade to SDS4 please contact support

Is SDS4 Distribution Web Based

SDS4 Distribution is available as a 32bit or 64bit Desktop application. It may be installed on to your Desktop, Server, Cloud Service Provider as a Remote App, Virtual Machine, or Hyper V Extensions like the Vendor and Client Self Service Portals are available in ASP.net MVC 5
 Are there securities to keep employee’s out of area’s I don’t want them in
Yes. You may assign/revoke access, viewing and editing rights to all areas in SDS4 Distribution Software  including:
  • Companies
  • Contacts
  • Inventory
  • Sales Orders
  • Purchase Orders
  • Quotes
  • Invoicing
  • Receiving Areas
  • Accounting
  • Reports Data
  • Import/Export areas and many more.
Can I export specific data from SDS4
Yes, you may export data from SDS4 to Microsoft Excel or CSV formats.

Can I connect my existing website to SDS4

Yes, SDS4 is Microsoft SQL based product.
You may connect any website with a few hours of programming to display your real-time inventory, allow web sales (shopping cart), consignment reports and more!
SDS also offers pre-constructed web service modules for even quicker and easier web connections to your software.
All you need is access to upload SDS4’s FFE files to your and copy your currents sites HTML (template) into your new easy web administrator.

Will you build me a new website

It won’t be cheap

Will I still be able to do updates if I customize

Yes

Can I purchase a copy of the source code

The source code is not for sale

Can I pay to have SDS4 customized

Yes there are 3 possibilities If we think your idea is essential to our entire community or were planning to do it anyways it will be built for FREE If we think your idea is beneficial to some in the community and you do not mind sharing it in the production build we will share the cost. If you think you have the recipe to that secret sauce and want to protect your idea as a trade secret we will build you a private plugin. If we think your idea will be beneficial to only your company or may compromise the integrity or philosophy of our system then your request will be completed as a plugin or politely declined. Note: We will never disclose conversations or ideas with other parties or your competitors. Note: Just because you request a private plugin does not mean that the next guy hasn’t had the same idea (or ourselves for that matter) 

How many Developers do you have

Currently 6 including myself at the time of this writing

Can I sell my database if I go out of business

No the database structure, constraints, and stored procedures are all unique and covered under SDS copyright and terms and conditions agreement If you wish to sell your old data to another company you may export the desired data to excel or csv only. You may also ask the purchasing company to purchase their own SDS License and request data migration assistance

How many Developers do you have

Currently 6 including myself at the time of this writing

Is SDS4 a complete contact management system

SDS4 Distribution software has an excellent contact management tool with many capabilities such as

  • Customizable Security and View Access to accounts
  • Unlimited Contacts per Customer Profile
  • Unlimited Notes for Company and Contact levels
  • Company level quick note viewable as soon as you open profile
  • Contact Picture Profiles
  • Attractive 5 star rating system
  • Ability to view all transactions with client right from Customer Profile Page
  • Easy to create and manage custom mailing lists and promotions
  • Drag and Drop mailing list management
  • Full Featured Appointment Planner and Calendar
  • Client Birthday Reminders
  • Easily locate all clients email correspondence in Outlook without having to open it or switch apps
  • Social Media account storage so you can keep in touch the way your clients prefer
  • Schedule Call Frequency and Automated Reminders
  • Last Call Tracking
  • View all events and reminders from Customer Profile Page without having to open your planner
  • Schedule Reminders right from Customer Profile Pages
  • Store documents and reusable correspondence items such as intro letters, line cards etc for frequent mailing
  • Single click new Outlook Email right from Customer Profile Pages

Click here for a complete list of CRM Features in SDS4 Distribution Software

Can I purchase another companies database or SDS4 license if they go out of business

No, It is clearly forbidden in all contracts and the terms and conditions Licenses are NON TRANSFERABLE between companies. If you wish to purchase the defunct companies data you are required to purchase your own SDS license and we will assist with migrating the data for you into your legally purchased copy. Otherwise you may simply request that they export the desired data to excel or csv